About Bobby Grace

I'm a designer at Trello Inc. Rounded corners, gradients, that kind of stuff. Follow me on Twitter here.

A Note About Notifications

Screen Shot 2014-08-25 at 10.02.30 AM

We often hear from people that notifications in Trello are noisy and complicated, which ultimately lessens their value. We want notifications to really matter, so we trimmed down the quantity and centered the system around the notification that everyone agreed mattered the most: being mentioned on a comment.

You won’t get some of the old notifications, like checklist item completes or description changes. So if you want to let someone know that something is important, mention them in a comment and they will be sure to be notified. We’ve been making notifying members easier with a more visible “mention members” button when commenting, a new reply button on comments in the activity feed, and @-style autocomplete.

So what triggers notifications now?

When subscribed to a card, you’ll get notifications for…

  • All comments
  • Adding, changing, and upcoming due dates
  • Card moves and archives

When subscribed to a list or board

  • You’ll get the same notifications listed above, but for all cards in a list or board.
  • You’ll also get notifications for all newly created cards

And at any time, you’ll get notifications when…

  • You are mentioned in a comment.
  • You are added to a card, board, or organization.
  • You are mentioned in a checklist item.
  • One of your boards is closed.
  • When someone makes you an admin of a board or organization.

Update: when we originally launched with this change, board and list subscribe worked differently and didn’t give you notifications about card details like comments and due dates. We’ve made a change based on your feedback. Now subscribing to a board or list is exactly like subscribing to all the cards in that board or list.

There’s another slight change regarding email notifications. Previously, the default was to batch notifications together and send a summary email about every hour. We did it this way because the notifications were so abundant and overwhelming. Now that there are fewer, the new default is set to instant. Combined with the ability to reply via email, we think it will allow for quicker and more seamless discussions. If you want to change your notifications setting to instant, you can do that on your settings page under “Notifications” > “Change Notification Email Frequency”.

We have a lot of respect for your time and attention. When we buzz your phone, desktop, email app, or watch, we hope it’s for something that really matters.


In a rare, behind-the-scenes moment, there’s another piece of the notifications puzzle that we’re working on: reminders. Currently, due date notifications arrive 24 hours before the due date. It’s not a time that works for everyone and there is no way to change it. We want to split up due date notifications into a feature called reminders. You can set a reminder independent of a due date, so that you can simply say, “give me a notification about this card at such and such time”. When you set a due date, it would automatically set a reminder, but it will be editable. Reminders will be per-member. Setting a due date will add a reminder for everyone on the card, but they will be able to change or remove their own reminders. Warning, though: the details of this may change and we don’t have a timeline for the release. Let us know what you think on the Trello Development board!

Hello, Saved Searches

Saved Searches

When we introduced the new search back in May, people from around the world were astonished by the speed and flexibility of Trello search. By that I mean it was no longer slow and broken. Some time passed. The cheering we heard in our heads calmed to an excited murmur. We stepped back and thought, “What else we can do with search?”

The new search operators with autocomplete are one of the nicest things in new search. With operators like “@me”, “-list:done”, “due:week”, and “-has:members”, you can create highly tailored lists for all kinds of purposes. You can answer, “What’s due this week which has no one assigned to it?” and “What do I need to do today?” and “What cards have stickers, covers, have ‘Garfield’ in the title and were edited in the last 24 hours?”.

Wouldn’t it be awesome if you could easily get back to searches you use frequently?

I think you know what I’m getting at.

You can now save searches. It’s easy: just start searching, maybe add an operator or two, then click the “Save This Search” link in the top right and give it a name. Now whenever you click the search box, your saved searches will be at the top. You can rearrange them by dragging and dropping and you can delete them at will.

This is a feature for people with Trello Gold and Business Class. We think it’s something people managing lots of cards and boards will find useful. Remember, you can get Trello Gold for free just by recommending Trello to people!

Now go find those cards.

Hello, Quick Card Editor

quick-card-editor

Have you ever noticed a typo in your card name and wanted to change it without opening the card, clicking the card title, editing, etc. and when you realized you couldn’t you threw your hands up in the air in frustration, walked out of the room and onto your 300ft luxury yacht and sailed to Bermuda?

Well come back home! Now you can edit card names without opening the card.

It works like this: when you hover over a card, you’ll see an edit icon in the top right corner. Click it and you’ll start editing the card in place. You’ll also be able to edit labels, members, stickers, and the like.

“Excuse me. I don’t use mice. Is there a keyboard shortcut? If there isn’t, I swear I’ll climb into SS Magnificence and you won’t hear from me for three weeks AT LEAST.” *does a 180 and heads for the door*

Whoa whoa whoa, come back! There is a shortcut. It’s the “e” button.

The quick card editor is available today on trello.com. Go try it out.

Hey, does your boat have wifi?

Trello and the Heartbleed OpenSSL Vulnerability

On April 7th, a serious security issue called “heartbleed” was reported in the OpenSSL library. The library is used to encrypt private traffic on a majority of services on the Internet, including Trello. The issue could allow others to access private data from an affected server.

In order to eliminate the vulnerability, all of our systems have been patched and all of our SSL certificates have been replaced. As of now, we are no longer affected.

We are not aware of any malicious behavior, but due to the nature of the vulnerability, it can be difficult to determine. As a precaution, we’ve logged out all sessions. That means you’ll need to log back in, which is an inconvenient but necessary step. We’re sorry for the trouble. We also recommend resetting your password and removing app tokens via trello.com/my/account.

Because OpenSSL is used in so many places, we recommend checking to see if your other online services are affected before logging into them again. We recommend resetting your password on those services, too.

A Big List of Small Improvements Including Box.com and OneDrive Integration. No Joke.

Today is April Fools’ Day and we don’t have any pranks for you. We love a good gag as much as the next team, but you know, you probably wanted to get some stuff done today and seeing a pack of huskies frolic across the screen won’t help. Okay, that sounds kind of great now that I’m thinking about it… Ugh. This is how bad ideas are born.

Anyway, we didn’t do that. Instead, we spent our time making a bunch of updates that we think you’ll find useful. Let’s dig in!

You can easily add Box.com and OneDrive attachments.

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Maybe you saw our Dropbox and Google Drive integrations and thought to yourself, “Oh great. I use Box.com or Microsoft OneDrive formerly known as SkyDrive, so lots of good that does me. *sniffle*” You throw your pen across the room, put your head on your desk, and everyone in your office looks over at you wondering what’s wrong. Cheer up, my productive and good-looking reader! Now we’ve got those integrations, too! Just open a card, click “Attachment”, select your service of choice, pick some files, and voilà. Added. You did good!

You can toggle sections in the now-wider boards drawer.

expand and collapse

We’ve heard lots of angry shouting requests for a way to turn off the recent boards section in the boards drawer, a.k.a. that sidebar on the left with all your boards that we introduced with the new boards page. It got in the way for lots of you, especially if you only have a few boards. Now you can expand or collapse any of those sections like recent boards, starred boards or organization boards. Just click the + or – next to the title of the section. Hopefully it keeps you focused.

We also made the boards drawer a little bit wider to accommodate longer board titles. Hope that helps!

You can add any link as an attachment. GitHub, Kiln, FogBugz, and Trello links are extra special.

known-services

Drag a link from the address bar in your browser (or anywhere) and drop it onto your card and Trello will dutifully store it as an attachment. You can also add a link by opening a card, clicking “Attachment” and pasting in the link, if that’s your thing.

You can add any ol’ link, but we dress up the links for select services by giving them a special icon and the name of the page instead of just the URL. Those special types of links include Trello cards, Trello boards, FogBugz cases, Kiln commits, Kiln code reviews, GitHub commits, GitHub issues, and GitHub pull requests. You’ll also notice that if you link one of these things in a comment or card description, it will nicely format it and give it a title and icon. Try it! It’s nice! We hope to add other services soon.

And for April Fools’s Day, those special links sparkle and bounce around and stuff…

No, not really.

Attachments are listed vertically and much clearer.

When we launched the new card back, we listed your attachments in a grid with big previews. It looked nice, but it had a lot of problems. One big problem was that it truncated attachment names. If you had a long title, the only way to get the full title was to hover and wait for the tooltip. Plus, you could only see actions (like make cover and delete) when you hovered, making them hard to find. To make it worse, those buttons showed up as icons, which might as well have been alien hieroglyphs since the icons didn’t mean the same thing to everyone. The view worked well if you had a large majority of image attachments, but a lot of the time it felt like cramming a square peg in a round hole.

Now we list the attachments vertically. This makes space for the full name of the attachment. No more cutting off names. Instead of alien hieroglyphs, we opted for clearly labeled text for the actions. They are also visible at all times so it’s obvious what you can do with an attachment. Finally, the “open in a new tab” link has been replaced with a download link. Opening in a new tab didn’t really make sense because you could just use the new attachment viewer to view it. There were two ways to view attachments and no way to download, which lots of people needed. I hope it works better. Thanks for all the feedback. We definitely heard you!

Card covers keep the aspect ratio.

coverama

Have you ever added a tall image to a card and found the cropping for the cover to be… inadequate? Well now it keeps the aspect ratio of the original image. If you have a tall image, the cover will be tall, too. For most people and images, we think it’s a much better fit. You don’t have to worry about how it’s going to be cropped and get to see more of the image.


That’s all. I hope we added something you like! Be careful out there today. It’s a minefield of gags. As always, you can follow us on Twitter, Facebook, and Google+ to get the latest updates.