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Your Top Trello Enterprise Questions, Answered

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Scaling with your team can be nearly as intimidating as scaling mountains. As your team begins to scale on Trello, you might find yourself wondering if upgrading to Trello Enterprise might be the right fit. Trello Enterprise is our premium offering for businesses that are looking for enhanced security and customization for their team’s work.

We know it’s a mountain of information, so here’s our shot at making Enterprise information truly byte-sized for you. We’ve sourced the most frequent (and most interesting) questions we received from Trello users during a recent webinar about Trello Enterprise. So here we are, ready to get your biggest questions answered and help you determine whether roses are red, violets are blue, and if Trello Enterprise could be right for you.

Let’s get this Q&A party started!

Top Trello Enterprise Q's and A's

💼What are the biggest differences between Trello Enterprise and Trello Business Class?

Trello Business Class is a good fit if one team within a company is on Trello. Business Class offers more options than the free version of Trello when it comes to Power-Ups, automation with Butler, and more to give your team more options in customizing workflows.

If you have multiple teams within your company on Trello, Trello Enterprise makes it easier to scale your organization securely. With Trello Enterprise, in addition to organization-wide security and visibility for admins, you get premium end-user features, including unlimited automations and commands with Butler, and organization-visible boards.

For the full differentiated feature list between Trello Business Class and Trello Enterprise, head to our Pricing page to see the line-by-line comparison. Just think of it like a game of Pokemon —your team gets larger and stronger as it scales from free or Business to Enterprise.

Screenshot 2019-05-30 11.18.17

🏁What happens when you join an Enterprise team?

When you join an Enterprise team as an end user, you’ll immediately have unlimited access to all premium features and more. This includes an unlimited number of Power-Ups you can enable (pending Admin approval), Butler commands and rules, shared Team boards, and many more customization options to organize your team’s work.

Got questions about Trello Enterprise? Determine whether roses are red, violets are blue, and if Trello Enterprise could be right for you.

As the Enterprise Admin, you also are provided with a centralized dashboard that makes managing permissions a breeze. The Enterprise Admin Dashboard controls user management and content restriction in real-time to give you peace of mind while letting your teams do their best work without any permission roadblocks. 🚧

🔒In times where data security and privacy is a very important topic for companies, how is the data and information saved on Trello being handled?

We take data security and privacy very seriously at Trello. That’s why we offer advanced security options for Trello Enterprise teams. All data at Trello is encrypted at rest and in transit and backed up hourly at an offsite location.

We also have SOX and SOC1 Type 2 Compliance to show that we are taking all steps possible to maintain a high standard for storing your sensitive and private information.

🗣Can "Enterprise teams" work with some "Free version users" in the same organization?

It all depends on what your Enterprise Admin has set up in your permissions. But if the Enterprise Admin allows it, the short answer is yes. However, it’s important to note that any users who are not part of the Enterprise team will not be subject to any of your organization’s security settings.


That’s why we recommend if any team members are frequent collaborators, it’s better to include them on an Enterprise team. This helps users follow your organization’s compliance and privacy settings.

🤖Is the Butler Power-Up available for the free version or is it exclusive to Enterprise version?

As part of our effort to make Trello more useful for teams at work, Free teams do get access to Butler—but they’re limited to one Butler command per board. Enterprise users get unlimited access to Butler commands and rules.  


Want to learn a bit more? Here’s a handy help sheet for more information.

🚕If several people in my office have Free Trello boards/teams, is there a way to migrate them into an Enterprise?

Yep! Free teams can migrate over and join an Enterprise team.

There are a couple of steps that you need to take beforehand to ensure the smoothest transition. For many of us, it’s not uncommon that we use Trello both for personal and work reasons. As you migrate your account to an Enterprise account,  we recommend migrating your personal boards (grocery lists, vacation planning, plans for world domination, etc.) over to a personal account that just belongs to you. That way, it’s easier to still have access to your personal content in case you leave the organization. Once that’s set, you can convert your account to Enterprise if your Enterprise Admin has enabled SSO. You can find a detailed explanation of the process here.

If you’d like to have teams join en masse, you can either request to join an Enterprise—or if you’re an admin—add them directly from the Enterprise Admin dashboard. It’s super simple! If you’re a free or Business Class team, head to the Settings page. You’ll see the ability to request to join an Enterprise directly.

trello enterprise dashboard

Once requested, Enterprise Admins will see the pending request from the team.

📰How does Trello Enterprise help manage Public Boards that belong to my team?

Easy! If you have Trello Enterprise, you can head over to the Public Boards tab. This will show all the public boards connected to your Enterprise team. Adjust visibility settings with just a few clicks.

trello enterprise features

🚦We’ve got a lot of teams of Trello but we don’t know where to start. Where can I find resources for my team?

You’re in for a treat, have you heard of our team playbooks? If you’ve got a lot of teams on Trello, head to our Playbooks center where you can find templates for all your team types to set up for success—Whether you’re an engineering, marketing, or even party planning team.

An Enterprise Worthy Of Star Trek

Trello Enterprise helps organizations of all shapes and sizes find better ways to collaborate together. Its new organization-wide features, best-in-class security standards, and customizable settings make it a breeze to tailor Trello to fit any business that’s scaling for the stars.

That’s it for today’s Q&A session. Have more questions about Trello Enterprise? Click the button below!

Ask Us About Trello Enterprise


ℹ️ Update: As of July 16, 2020, SAML single sign-on and centralized user management are now available through Atlassian Access.

Atlassian Access is a separate subscription that your company can enable across all your Atlassian products and starts at $3/month/user. For more information, please visit: www.atlassian.com/software/access


 Good or bad, we'd love to hear your thoughts. Find us on Twitter (@trello) or write in to support@trello.com.

Next: Lucky Number 13: New Features to Trello Enterprise


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